Frequently Asked Questions
- How long is a treatment session?
- How many treatments do I have to have?
- Do you treat people of all ages?
- Why do you ask so many questions on my first visit?
- What do I wear?
- Will I always see the same Physiotherapist?
- Will I receive treatment in my first session?
- Do you just treat sports injuries?
- Do I have to pay each time I come?
- Do you accept credit/debit cards?
- Are all Physiotherapists Chartered?
- Do I need a doctor’s referral?
- Do you take X-Rays?
Q. How long is a treatment session?
A. Each session will normally last 30 minutes.
Q. How many treatments do I have to have?
A. There is no fixed course of treatment. Your needs will be assessed and discussed with you at your initial assessment.
Q. Do you treat people of all ages?
A. Yes, age is no barrier to receiving physiotherapy treatment.
Q. Why do you ask so many questions on my first visit?
A. It is important to take a thorough history of both your current condition and your general health as this information has a bearing on the way your Physiotherapist aims your treatment. Read more here.
A. Please wear comfortable, easily removable clothing as your Physiotherapist will need to examine the affected area. Your modesty will be respected at all times.
Q. Will I always see the same Physiotherapist?
A. It is our aim that you will always see the same person. However, there are occasions such as annual leave when it becomes necessary for you to see someone else. In this instance we would make sure the notes are passed on and that the Physiotherapists have spoken to each other about you to ensure continuity of care. It may also be that sometimes your Physiotherapist will ask a colleague to see you if your problem is such that a second opinion would be helpful. However, it is always possible to see a different Physiotherapist if you prefer. This can be arranged by speaking to our receptionist.
Q. Will I receive treatment in my first session?
A. It is very important to take a detailed history and carry out a physical examination on your first appointment in order to formulate a treatment plan. However, unless you have a very complicated medical history there is usually time for some treatment and advice during the first session. Read more here.
Q. Do you just treat sports injuries?
A. No, we treat many different conditions. Please see “Physiotherapy can help with” on our “Physio & You” page.
Q. Do I have to pay each time I come?
A. No, we are happy to open an account for you, but we do offer a discount for paying each time. See our fees page.
Q. Do you accept credit/debit cards?
A. No, at present we only accept cash or cheques.
Q. Are all Physiotherapists Chartered?
A. All the Physiotherapists in this clinic are Chartered. and registered with the Health Professions Council.
Q. Do I need a doctor’s referral?
A. Not necessarily. Most medical insurance companies do require that you see your GP before coming for treatment but you should check the terms and conditions of your policy. If you are paying yourself you may phone us directly for an appointment.
A. No, but if your Physiotherapist thinks it is necessary we will contact your GP so that arrangements can be made.